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DELIVERY INFORMATION

We offer £4.99 standard delivery or free for orders over £45 to most UK postcodes. Orders are insured and tracked, except greeting cards which use Royal Mail standard delivery. You receive an email confirmation after ordering - please check your junk/spam box too.


We aim to dispatch items the next working day, using Royal Mail 48 hour service. However we ask customers to allow 7 working days from dispatch for your items to arrive. If your parcel hasn't arrived by then, please contact us for further investigation. Royal Mail delivery times might sometimes exceed the standard window, which is beyond our control. Customers will receive a tracking number for visibility on expected delivery dates.

UK delivery options:

  • 48-hour delivery: £4.99, free for orders over £45

  • Fast Shipping (24 hours tracked*): £6.49

  • Special Delivery (Guaranteed next day*): £11.99

*Orders need to be placed before 12pm Monday to Thursday. Orders after 12pm will be shipped the next working day. Orders made on Friday before 12pm will be dispatched the same day
but delivered on Monday.

International Shipping
We have introduced a flat rate of £25 for international shipping. Please note that any extra taxes or customs fees are the customer's responsibility. If your parcel is lost, damaged, or stolen, get in touch with the carrier for an investigation, as they are accountable for the safe delivery of the goods once they have received them.

Please take note that if you spend over £45, you're eligible for free shipping. However, if you choose to return ALL items from the order, a deduction of £4.99 will be made from your refund to cover the initial shipping cost.

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